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SignX FAQs

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What is the supported format and maximum file size by SignX?

SignX supports documents that are converted into a PDF format. Your uploaded documents are stored in an encrypted format on our secured server. We support a maximum file size upload limit of upto 20MB per single document. Also, we recommend that you do not add a file larger than 20MB to ensure hassle free signing experience for your recipient(s).

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Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log