We have updated our Privacy Policy and Cookies Policy, by clicking any link on our sites you are giving your consent to the terms.
Agree

SignX FAQs

This page is dedicated to helping you quickly find the answers you need.

Support > FAQ

What is the supported format and maximum file size by SignX?

SignX supports documents that are converted into a PDF format. Your uploaded documents are stored in an encrypted format on our secured server. We support a maximum file size upload limit of upto 20MB per single document. Also, we recommend that you do not add a file larger than 20MB to ensure hassle free signing experience for your recipient(s).

Live Chat

Live Chat

Submit Ticket

×

Add Attachment (must be under 60MB)


Note: If the Windows version program PDFelement crashes, please send us the crash.log file as well for analysis. Please copy&paste the following address in any folder address bar to search, it will lead you to the .log file.
%appdata%\Wondershare\PDFelement\log